Free standard shipping · 30-day free returns
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ORACER / CUSTOMER CARE

Shipping policy

A little closer to your next warm cup.

01

Free standard shipping

We offer free standard shipping on all orders. No minimum purchase is required.

02

Processing and delivery

Orders are typically processed within 1–2 business days. Estimated delivery is 5–8 business days after processing, depending on your location. These are estimates, not guaranteed delivery dates.

03

Where we ship

Our published shipping regions include the United States, United Kingdom, Germany, France, Spain, and Italy. Available destinations are shown at checkout.

04

Need order help?

Contact us with your order number if your delivery is delayed, your address needs correcting, or your parcel appears lost. We will help investigate with the carrier.

Still have a question?

We’re here to help you find the next step.

Contact Oracer ↗Contact our support team ↗